No key is necessary to start these vehicles. All you need to do is push on the start button located to the right of the steering wheel (see video for more details). You don’t need to worry about charging the vehicle either. Our street team takes care of it for you.
IMPORTANT: You need to end your trip immediately and bring the vehicle back to the service area if the driving range indicated on the dashboard falls below 15 kilometres. Penalties apply if you release the vehicle with less than the driving range required to bring the vehicle back to a charging station.
CHARGING A VEHICLE YOURSELF (OPTIONAL)
New! You can now use the Circuit électrique charging stations to charge a vehicle!
Locate all charging stations available to you on our interactive map or our mobile application. You can use the Circuit électrique charging stations while on a trip or release a vehicle there is the charging station is in the zone. You will find a Circuit électrique card in the glove box, you must use this card to unlock the pod’s connector.
The 4 Communauto charging pods located at the St-Sacrement station, near Métro Mont-Royal, are reserved exclusively for our customers. To unlock these charging stations, please use the AddENERGIE RFID card in the vehicle’s glove box, rather than the Circuit électrique card. There are also fast charger Circuit électrique stations at this location, which you must not use (this charging station is excluded from the Circuit électrique network you have access to). The fast charger station fees (10$/hour) will be invoiced to clients who use them.
If you block a vehicle (giving you time to reach it) that is located at the St-Sacrement If you block a charging vehicle (giving you time to reach it), avoid choosing a vehicle that has been there for less than 3 hours in order to allow for the battery to charge. This information is available when using the RESERVauto web app (see “Previous use”). The charge indicated in RESERVauto is the charge recorded when the vehicle was connected to the charging pod. The elapsed time allows you to easily gage the actual charge: after 3 hours, the battery will have gained 50% of its capacity, and 100% after 7 hours.
IMPORTANT: You need to end your trip immediately and bring the vehicle back to the service area if the driving range indicated on the dashboard falls below 15 kilometres. Penalties apply if you release the vehicle with less than the driving range required to bring the vehicle back to a charging station.
CHARGING A VEHICLE YOURSELF (OPTIONAL)
New! You can now use the Circuit électrique charging stations to charge a vehicle!
Locate all charging stations available to you on our interactive map or our mobile application. You can use the Circuit électrique charging stations while on a trip or release a vehicle there is the charging station is in the zone. You will find a Circuit électrique card in the glove box, you must use this card to unlock the pod’s connector.
The 4 Communauto charging pods located at the St-Sacrement station, near Métro Mont-Royal, are reserved exclusively for our customers. To unlock these charging stations, please use the AddENERGIE RFID card in the vehicle’s glove box, rather than the Circuit électrique card. There are also fast charger Circuit électrique stations at this location, which you must not use (this charging station is excluded from the Circuit électrique network you have access to). The fast charger station fees (10$/hour) will be invoiced to clients who use them.
If you block a vehicle (giving you time to reach it) that is located at the St-Sacrement If you block a charging vehicle (giving you time to reach it), avoid choosing a vehicle that has been there for less than 3 hours in order to allow for the battery to charge. This information is available when using the RESERVauto web app (see “Previous use”). The charge indicated in RESERVauto is the charge recorded when the vehicle was connected to the charging pod. The elapsed time allows you to easily gage the actual charge: after 3 hours, the battery will have gained 50% of its capacity, and 100% after 7 hours.
